Customer Training: Why User Knowledge Is Essential to Success
An effective customer training program can provide huge advantages for a company in terms of productivity, customer retention, and profitability.
An effective customer training program can provide huge advantages for a company in terms of productivity, customer retention, and profitability.
Work from Home (WFH) culture is still going strong, even as the lockdowns and restrictions that once imposed it on so many fade into memory.. In fact, many have decided it’s the only way forward. As WFH continues to be an expected option for employees, it’s important for companies to develop practices for onboarding new people remotely.
The way we sell has changed, and the way we train our people to sell has to change to reflect that.
Organizations are constantly looking for ways to upskill and improve team abilities and engagement. While methods such as employee development programs, mentoring, or self-paced training can increase engagement and participation in a team, this article centers around a long-standing and engaging learning methodology—communities of practice.
There is no denying the aged care industry experienced turbulence during the pandemic. That experience has changed the way the industry operates and adapts to new technologies.
Encourage collaboration and proper training with your remote teams by using the right LMS technology and following these four tips.
This year has really been a year like no other, but for the eLearning industry, the year has attributed to some major exponential growth thanks to the pandemic. With organizations, schools, and education providers operating remotely this year, many opportunities have presented themselves for education technology and eLearning.
When it comes to immersive tech, there are three major players on the scene. These are augmented reality, virtual reality, and mixed reality. Learn more about these trending technologies in digital content.
Having diversity training as part of your L&D program can help improve group cohesion and collective decision making to meet learning goals.