How the Academy of Family Physicians of Malaysia Reduced Administrative Processing Time by 40% With Open LMS
The Academy of Family Physicians of Malaysia (AFPM) is a leading professional medical organization dedicated to advancing the standards of primary care and family medicine in Malaysia. The professional association supports general practitioners and family physicians by providing education, training, accreditation, and development services that enhance professional growth. By educating and upskilling practitioners, AFPM ensures it can achieve its ultimate goal of improving the health and well-being of the Malaysian community.
LEARN HOW OTHER ORGANIZATIONS LEVERAGE OPEN LMS | ‘How Continence Health Australia Manages Its Critical Reporting Requirements With Open LMS’
The Challenge: Reaching Learners Across the Country Without Increasing Administrative Workloads
AFPM serves approximately 2,000 students and family physicians throughout Malaysia, offering postgraduate training programs that help healthcare professionals improve their clinical competencies. Additionally, the organization provides continuing professional development (CPD) resources like conferences, workshops, webinars, and online learning modules that help members to stay abreast of evolving medical practices. The organization also collaborates with national and international accreditation institutions, including the Royal Australian College of General Practitioners (RACGP), to ensure its training programs adhere to global standards.
In order to offer these services and reach learners across the country, AFPM needed a learning management system that could easily support blended and fully online learning models at scale. The organization wanted a platform that could meet its learners’ and instructors’ diverse needs while also helping administrators spend less time on manual processes. The platform also needed to include compliance tracking capabilities to ensure AFPM maintained RACGP standards across its programs.
Additionally, the organization needed to give its lecturers and instructors more enhanced tools for communicating feedback to their students. Maintaining high-quality training and CPD programs demanded that learners receive timely feedback. Minimizing the turnaround time for feedback would assist learners in better understanding their strengths and weaknesses, allowing them to improve their skills more effectively.
READ ANOTHER CASE STUDY | ‘How Canada Learning Code Delivers Technology Skills Training With Greater Customization Options From Open LMS’
“Our collaboration with the Open LMS team has been constructive, with their advice and guidance helping us make better use of available features.”
The Solution: Transitioning to a Feature-Rich Learning Platform That Improves Learner Experiences
AFPM transitioned to Open LMS because of its reliable technical support and extensive platform features. The Open LMS team ensured that AFPM retained all of the existing courses, resources, and user data from its previous platform, meaning there were minimal disruptions to the organization’s learning operations.
Open LMS provided enhanced features like course and module management, resource hosting, discussion forums, and feedback tools that allowed AFPM’s instructors to deliver effective, high-quality online training. Students and instructors could easily communicate even when users were located in the most remote areas of the country.
The platform also gave AFPM access to integrations like tools for creating quizzes and question banks and tracking attendance, making it easier for instructors to manage their courses. The organization specifically leveraged TurnItIn, a plagiarism detection tool that assists instructors with identifying academic dishonesty. Gaining access to these features and integrations quickly improved the user experience for students and faculty across AFPM’s programs.
“Open LMS has been a valuable partner in delivering high-quality postgraduate medical education, helping us improve accessibility, efficiency, and compliance, while providing excellent technical support and a reliable platform.”
The Results: Reaching More Learners, Reducing Processing Time, and Improving Feedback Turnaround Times
With Open LMS, AFPM was able to support blended and remote learning programs and expand access to its postgraduate training nationwide. While scaling its reach could have added to the administrative team’s workload, Open LMS actually helped AFPM achieve a 40% reduction in administrative processing times. The platform’s capacity for handling tasks like online enrollments helped administrators save time without sacrificing the quality of their work. The time savings allow the organization to devote more resources to other critical tasks.
Additionally, streamlined course and assessment management helped AFPM’s instructors improve their grading turnaround times by 30%. Students receive timely and actionable feedback so they can grow their skills as healthcare practitioners, adding to the high quality of AFPM’s training programs.
“Our experience with Open LMS has been very positive since adopting it as our primary online learning platform. It has proven to be a stable, user-friendly, and well-supported system that meets our academic and operational needs.”
KEEP READING SUCCESS STORIES | ‘How Sodimac Colombia Overcame an Unexpected LMS Migration and Boosted Training Delivery by 25%’
Open LMS offers flexible, customizable learning solutions for organizations around the world. To learn how we can support your LMS and eLearning needs, request a demo today!
